With advanced encryption, automated backups, and strict access controls, Caspen ensures your data remains secure, protected from threats, and always accessible when you need it.
Control who can sign in, decide what each person can see, and keep a record of what they do.
Each user can protect their login with a code from an authenticator app, and the account owner can require it for everyone.
Start from roles such as Practitioner, Receptionist and Accountant, then set areas like clients, billing and progress notes to Edit, View or None.
The action log shows who viewed a client or progress note, who changed a record, and when. Filter it by user or action.
Each user’s login history lists the IP address, browser, operating system, location and time of every sign-in.
Log a user out of every device they’re signed in on, and the account owner can reset their two-factor authentication.
The safeguards that keep your practice’s information private.
Limit practitioners to the clients they created, booked or were assigned, and revoke a link at any time.
Require a user to choose a new password the next time they log in.
Sessions end after a period of inactivity, so an unattended login doesn’t stay open.
Repeated sign-in attempts are slowed down to stop password guessing.
Archive a user who has left and they can no longer sign in.
Finalised notes can be reverted for 48 hours, after which changes are added as an addendum.
Card payments are processed through Stripe, a secure, PCI DSS-compliant payment gateway.
Data is encrypted in transit with SSL and at rest with AES-256.
We routinely back up, encrypt and securely store your data off-site, with regular integrity checks.
Grow and scale your business with an all-in-one practice management platform.