Accelerate growth with Caspen billing

Easily collect payments, offer multiple payment options, and sync with Xero for automatic reconciliation saving you time and getting you paid from day one.

Fast, secure, and flexible invoice payments

Take payment online, in the clinic or when clients book, and keep every payment matched to the right invoice.

Clients pay from the invoice link.

Turn on online payment and every invoice gets a Pay invoice button. The client pays by card and the invoice is marked as paid.

Charge a card on file.

Save a client’s card with Stripe and charge it for an invoice later, without the client needing to be there.

Take payment when they book.

Ask for the full price or a deposit when clients book online, as a percentage or a fixed amount, required or optional for each service.

Record payments however they arrive.

Cash, eftpos, direct deposit, cheque and credit card are set up for you, and you can add payment methods of your own.

Payments in advance become credit.

A payment taken before there is an invoice sits as credit on the client’s account, ready to apply to their next invoice.

Refunds in a few clicks.

Refund a payment in full or in part. Payments taken through Stripe are refunded through Stripe, back to the card.

Reconciled with Xero or QuickBooks.

Invoices and payments sync to your accounting software, and payments recorded there come back into Caspen. Available in Australia, New Zealand and the UK.

Everything else about getting paid

The details that help every invoice get paid and every payment get recorded.

Partial payments

Take part of an invoice now, and it shows as partially paid until the rest comes in.

Payment reminders

Automatic reminder emails go out before or after the due date, on a schedule and with wording you choose.

Receipts

Download a receipt PDF for any payment, or email it with the PDF attached.

Bill a third party

Send an invoice to a contact, such as a parent or plan manager, instead of the client.

Billing in the portal

Clients see their invoices and payments in the client portal, and can open an invoice to pay it.

Credit notes

Issue a credit note against an invoice to reduce the amount the client owes.

Payments report

Total your payments by date range, location and payment method, and export them to CSV.

Payment action log

See who recorded, refunded or voided each payment, and when.

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