Clever performance reports

Make smarter business decisions with clear reports on revenue, utilisation, appointments and clients, built from the work your practice already records in Caspen.

Know how your practice is really going

Pick a date range, generate a report, and see the numbers that matter for your practice, your team and your clients.

Revenue, hours, utilisation and cancellations in one report.

The performance report charts invoiced revenue, invoiced hours, utilisation and cancellations over your chosen dates, with a total for each.

See how each practitioner is tracking.

Compare revenue, utilisation, rebook rate and new clients for every practitioner, with a plain definition for each measure.

Presets for the lists you check every week.

One click opens missed or uninvoiced appointments, overdue invoices, or clients who owe money.

Filter down to exactly what you need.

Choose a date range such as the last 4 weeks, then narrow by location, practitioner or service and generate the report.

Export to CSV in a click.

Most reports export to a CSV file, ready for a spreadsheet or your accountant.

A report for every part of the practice

Scheduling, money, clients and clinical work, each with its own report.

Appointments report

See appointments by month and how they split across locations, practitioners and services.

Payments and invoices

Track payments by month and payment method, and invoices by status.

Clients report

See who has upcoming appointments, how your clients split by age, and whose birthday is coming up.

Waitlist report

Compare waitlist entries added and closed, and keep an eye on the median wait time.

Service and product sales

Break sales down by location, service, product, activity and class, with quantity, discount, tax and total.

Cases report

Follow cases by status and practitioner, and spot the ones expiring soon.

Notes and forms

Count progress notes by status and template, and forms from not started to completed.

Classes and activities

Report on classes and on non-appointment work such as report writing.

Role-based access

Choose which roles can open each report, and limit practitioners to their own figures.

Get started today

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